Privacy Policy

Last updated: January 2025

1. Who We Are

myrevisionary ltd (Company No. 1695473) is the data controller responsible for your personal data. We are registered with the Information Commissioner's Office (ICO) under registration number ZB995810.

Contact:
General support: support@myrevisionary.com
Privacy enquiries: privacy@myrevisionary.com
Address: myrevisionary ltd, United Kingdom

2. Information We Collect

2.1 Information You Provide

  • Account information: Name, email address, password (encrypted)
  • Profile information: Student name, year group, selected GCSE subjects
  • Learning style data: Responses to our VARK assessment questionnaire
  • Parent/guardian information: Name, email address (for progress reports)

2.2 Information Generated Through Use

  • Learning progress: Topics studied, understanding levels, session history
  • Chat interactions: Conversations with our AI revision coach
  • Usage data: Login times, session duration, features used

2.3 Technical Information

  • IP address and approximate location (country level)
  • Browser type and version
  • Device type and operating system
  • Cookies and similar technologies (see our Cookie Policy)

3. How We Use Your Information

We use your information to:

  • Provide our service: Deliver personalised revision support based on your learning style
  • Track progress: Monitor understanding and adapt our AI coach to your needs
  • Send progress reports: Weekly updates to parents/guardians (where registered)
  • Improve our service: Analyse usage patterns to enhance the learning experience
  • Communicate with you: Service updates, support responses, and important notices
  • Ensure security: Protect against fraud, abuse, and unauthorised access

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Contract: To provide the revision service you've signed up for
  • Legitimate interests: To improve our service and ensure security
  • Consent: For optional communications and parent progress reports
  • Legal obligation: Where required by law

5. Children's Privacy

Our service is designed for GCSE students (typically aged 14-16). We take children's privacy seriously:

  • We collect only the minimum data necessary for the service
  • We do not sell or share children's data with third parties for marketing
  • Parents/guardians can request access to or deletion of their child's data
  • We provide age-appropriate privacy information
  • AI interactions are designed to be safe and educational

For users under 13, we require parental consent before creating an account.

6. Data Sharing

We share your data only with:

  • Parents/guardians: Progress reports (where registered and consented)
  • Service providers: Hosting (UK-based servers), email delivery, AI processing
  • Legal requirements: If required by law or to protect rights and safety

We do NOT sell your personal data. We do NOT share data with advertisers.

7. Data Storage and Security

  • Location: All data is stored on UK-based servers
  • Encryption: Data is encrypted in transit (TLS) and at rest
  • Access controls: Strict access controls and authentication
  • Regular audits: Security practices are regularly reviewed
  • Insurance: Professional indemnity insurance with Hiscox (£1,000,000 cover)

8. Data Retention

We retain your data for:

  • Active accounts: For the duration of your account
  • After account deletion: Up to 30 days for backup purposes
  • Legal requirements: Longer if required by law
  • Anonymised data: May be retained indefinitely for service improvement

9. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing activities
  • Withdraw consent: Where processing is based on consent

To exercise these rights, contact privacy@myrevisionary.com. We will respond within 30 days.

10. Complaints

If you're unhappy with how we handle your data, you can:

  • Contact us at privacy@myrevisionary.com
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

11. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the platform. The "Last updated" date at the top indicates when changes were made.